VoIP Solutions

More Than Just a Phone System

A Cloud phone system that works where and how you do.  With everything your employees need always handy on any device, in any location, Syscomm's hosted VoIP solutions simplify the way your business communicates.

Modern Cloud Communications

Hosted telephony is where your phone system is housed in the cloud, rather than in your office. It is ideal for small and large businesses, call centres and customer support departments.

Our Cloud Hosted Telephony is based around our resilient Voice platform that spans multiple Syscomm Data Centres, with handset extensions connecting either over private Syscomm broadband for guaranteed ISDN quality, or over the public Internet to connect extensions from anywhere.

Our features and flexibility match an onsite PBX solution, but without the ongoing cost, complexity and risk of running an onsite system. With Hosted Telephony, we take care of your PBX maintenance and upgrades without any additional cost or onsite disruption to your telephony.

Hosted Voice is Changing How Businesses CommuncateMake calls, take calls, message, conferencing and so much more.  Learn more ->

How will a hosted voice solution benefit my business?

Hosted telephony solutions are simple, quick to install and just as dependable as conventional PBX systems, without the additional costs of ongoing maintenance or having to install multiple phone lines. Whether you know it as Cloud Hosted Telephony, Hosted VoIP, or Cloud Voice, the technology has developed enormously in recent years making a VoIP an ideal phone solution for organisations seeking simple, cost-effective and easy to use telephony without the complexity and hassle associated with an onsite PBX.

If you’re still running an onsite PBX, Syscomm can help you embrace versatile anytime, anywhere communications while only paying for the extensions you need.

Hosted telephony cost effective from Syscomm

Unlike upgrading other infrastructure or business operations, with a hosted phone system, there are few expensive upfront costs or the need to purchase extensive hardware. Your business phone system can essentially be a piece of software rather than hardware.

Most packages are charged on a license-per-user basis. Therefore, you’ll pay a set monthly fee based on the number of people who have a phone. Moreover, businesses that migrate to VoIP are also able to make domestic and long distance calls for free.

VoIP scalable solution from Syscomm

Traditionally each new member of staff required a desk phone connected to an ISDN line, connected to a PBX which took up space at your premises and required a third party to come and install, as well as paperwork and lengthy contract periods.

With hosted telephony, this is no longer the case. Scaling your business up or down is fast, flexible and easy. You can add (or takeaway) a new phone extension (or 20!) virtually at the press of a button and it will be live instantly.

cyber secure phone system from Syscomm

To ensure the highest level of data security, Syscomm provides numerous layers of security measures, such as full encryption on all calls and our networks are closely monitored to fend off cyberattacks and hacking.

The data centres where we host our VoIP phone systems undergo robust audits and have everything from firewalls to intrusion detection systems to protect you from cyber-attacks and unauthorised access.

Security is included in your monthly fees, so that you, or your IT team, can focus on other priorities. Moreover, our networks are constantly being upgrades with the latest in cyber security and data protection, giving your business the confidence in our hosted telephone solutions.

Low maintenance voip from Syscomm

As a Hosted Voice solution is essentially a virtual system, there are no maintenance fees or expensive hardware upgrades required.

Syscomm manages the technology and software needed to run your system and all maintenance and service upgrade are included within the monthly fee you pay.

Hosted voice ideal for remote working

Syscomm’s VoIP services are a great option for organisations with remote workers, hotdesking practices or flexible workspaces.  Your employees can have the same phone number no matter where they are in the world, enabling your staff to make and take business calls wherever there is an internet connection.

In short, with a hosted telephony solution from Syscomm,, you and your staff are no longer chained to the location of a fixed landline.

Full feature benefits of VoIP solution from Syscomm

There are a number of additional features that you can take advantage of when switching to a hosted voice solution:

    • Audio and video calling
    • Voicemail to email
    • Call diverts / hunt group
    • Hold music or message
    • video conferencing
    • chat
    • screen sharing and file transfer
    • Integration with Office365
    • Digital call recording (essential if you run a financial organisation to comply with the PCI legislation)
    • Website integration
    • Contact centre interactive queues, wallboards
Hosted voice supports multiple devices

Hosted telephony can be configured to link the same phone number across multiple internet-enabled devices. This means you can take a call on your office IP-enabled handset, smartphone, tablet, laptop or desktop PC.

Each device is connected to your business portal, so no matter the device you’re talking on, all the data will be recorded in the same place for ease of access later on.

With the advent of BYOD (Bring Your Own Devices) working, many employees are happy to use their own phones and tablets for work. This can further reduce costs as you aren’t supplying work mobile phones and they can simply download an app to enable them to make and receive cloud-based business calls.

We aim to make setting up your new voice systems as simple as possible – our team of cloud system experts are on call you need help.

We offer a simple plug and play option where your phones arrive configured and ready to go. Simply connect things together – we can either set it all up for you or talk you through how to set it up so it’s right for your business.

No more waiting weeks for an engineer to install cables or to come and connect your desks up – cloud telephony is quick and easy to roll-out.

Time to Upgrade to a Hosted Voice Phone System

Communication is more than just a telephone

Today, the different ways for your business to connect with your customers, your staff, and your suppliers are almost endless – from traditional fixed-line or mobile phones, fax, instant messaging ,to video phones and email – with every medium working alongside various applications. The innovative and intuitively usable software that comes with our hosted telephony services is simply installed across all devices, enabling them to be both a convenient telephone but also a universal communication portal for all media.

We integrate voice, email, video, voicemail, fax, instant messaging, presence information, application sharing and your company-relevant applications into a single user interface. Our hosted solution allows easily installed and integrated services to your current network or hosted within our private cloud, meaning no additional servers or software are required.

Features at a glance:

  • Software based phone system
  • Easy to grow and manage
  • Integrated with a windows domain
  • Access calls or voice mails anywhere
  • Integrate with contact databases
  • Video chat
  • Mobile twinning
  • One click dial
  • Easy conferencing
  • Call record
  • Voicemail to email
  • Conference calling
  • Contact centre functionality

Syscomm is here to help your business succeed in today’s fast-paced information-intensive environment!

Call us on 0247 771 2000 and talk to one of our experts about how we can implement a robust VoIP  Solution, tailored to your individual business needs.

Hosted Voice Solutions

Why Choose Syscomm?

Syscomm are one of a handful of true ISP’s using our own network to offer a business grade Internet service specifically optimised to carry Internet VoIP traffic. From our UK network, we run Quality of Service over our Voice Internet services to guarantee ISDN quality Voice from your Cloud Hosted Voice solution. As a premium operator, we have built dedicated private Voice links with the major UK telecoms providers to keep your Voice traffic away from the public Internet, avoiding all of the voice quality problems with running VoIP over the Internet.

Whether you’re simply looking to upgrade your existing business phone system or are interested to find out how the latest unified communications technology can improve your organisations communications, we can help.

To make your life simpler, Syscomm can be your single source solution for all your workplace technology.  Syscomm helps organisations to rapidly transform their customer’s experience and improve operational efficiency. We offer complete digital transformation solutions supported by in-depth business and technology know-how and based around the creation of secure business-critical IT systems.

Our networks and cloud environments are designed specifically for businesses that need to respond quickly and efficiently to the demands placed on their IT infrastructure. A robust, high-performance network and hosting environment is paramount to running a business today and we take great pride in ensuring that your applications are delivered to your customers and end users without compromise.

Interested in Upgrading Your Phone System?Feel free to get in touch for a chat about how Syscomm could help your business.