Incident Response & Disaster Recovery
When disaster strikes, how prepared are you to respond to an incident that halts operations and prevents users from working?
Business recovery you can rely on
Drawing from over 200 successful incident recoveries, we provide solutions that get you back online fast. Our integrated approach means nothing falls through the cracks.
Our battle-tested solutions
From automated backups to secure data recovery, our battle-tested strategies ensure your operations stay resilient and uninterrupted.
Automated backup systems
Multi-layered backup solutions that protect every level of your infrastructure, tested regularly to ensure your data is always recoverable.
Rapid response teams
24/7 incident response from experts who’ve handled hundreds of recoveries. We start working immediately to contain threats and restore operations.
Secure data recovery
Your data stays protected throughout the process. Advanced recovery protocols maintain security, even during emergencies.
Business continuity planning
Custom recovery strategies based on your specific risks and requirements. We plan for everything, so you’re ready for anything.
Why organisations trust us with their business continuity
Modern organisations need more than just backups – they need complete data resilience.
Our 40+ years of experience means we understand this better than most.
Clear communication
You always know exactly where things stand and what comes next, thanks to real-time updates throughout the recovery process.
Complete coverage
Our integrated platform covers your entire IT environment. We make sure there isn't a single gap where data could be lost or recovery delayed.
Proven experience
With an extensive history of successful incident recoveries, we understand exactly what works. Our tried-and-true approach combines speed with security, getting you back to what you do best ASAP.
Unmatched infrastructure
Our six premium UK data centres (connected by diversely routed Dark Fibre) are equipped with tertiary backup links to ensure constant availability.
Test your organisation's ability to recover from IT incidents
Book a free, zero-obligation IT assessment to discover potential vulnerabilities and opportunities in your current systems.
Happy customers
Just some of the organisations we’ve kept up and running.
Your incident response and disaster recovery plan
Getting your data protection right requires careful planning and proven processes. Here’s our step-by-step methodology for protecting your business IT in case of emergencies:
Getting to know you
Before anything else, we'll analyse your organisation's data protection needs.
Planning for integration
We'll then use our newly-gained insights to create resilient backup architecture, tailored to you.
Disruption-free
Next comes implementation. We'll make sure to integrate your multi-layer protection without disrupting operations.
Continuous testing
Regular verification ensures recovery readiness no matter the reason or season.
Minimise downtime
Fast, coordinated recovery that doesn't involve contacting multiple providers gets you back online quickly.
Maintain security
No need for compromises during emergencies - your end-to-end protection remains intact with Syscomm.
Boost business confidence
We'd all like to believe our business could handle anything. With regular testing and proven recovery plans, you'll know yours can.
Gain cost control
One complete solution is kinder on your budget than multiple partial ones - especially when it comes to preventing data loss and business disruption.
It's all in the recovery
Most providers treat backup as a standalone service, leaving dangerous gaps in protection.
Our approach is different, built on infrastructure we own and control.
Ready to bridge the gap between present and potential?
Gain valuable insights into your technology posture with our complimentary lite assessment.
We’ll review key areas of your IT, then highlight vulnerabilities and opportunities for improvement in an actionable report.
This snapshot will help you to see not just where your technology stands, but also how to get it out of your way and working better (and more securely) for your business.
FAQs
Find answers to your most pressing questions about our incident response and disaster recovery services.
Have a query we haven’t covered? Get in touch!
How quickly can you restore our systems?
Recovery times depend on your setup, but our integrated approach typically enables faster restoration than traditional providers – often virtually instant.We’ll define specific RTOs (Recovery Time Objectives) for your organisation in your personalised recovery plan.
What about sensitive data?
Security remains paramount during recovery. Our protocols maintain compliance and protection for your business-critical data throughout the process.
Do you test incident response and disaster recovery procedures?
Absolutely – regular testing is baked into our service. You’ll also get detailed reports showing exactly how your recovery systems perform.
Can you work with our existing backup solutions?
We can integrate existing systems where appropriate, but many of our clients find that our end-to-end approach often provides better protection than their current setup.
How do we get started?
Getting started is easy! Simply reach out to our team for a consultation. We’ll assess your requirements and map out a tailored solution that we feel best meets your needs.