Managed IT Services
With IT talent in short supply and teams stretched thin - how do you keep systems running smoothly, especially outside of business hours?
The power of
managed IT support
Modern businesses need more than just basic IT support.
Watch to learn why (and how we can help).
Technology management that drives success
Our Managed IT Services are designed to streamline your operations, maximise uptime, and drive business growth. By delivering proactive monitoring, maintenance, and IT support, we ensure your systems stay optimised and secure – so you can focus on innovation, not infrastructure.
System integration
Seamless connection of all your IT systems, eliminating gaps where problems typically hide.
Cloud management
Expert guidance and support for all your cloud services, from migration to ongoing optimisation.
Proactive network support
24/7 monitoring and maintenance that prevents issues before they affect your business.
Managed cyber security services
Comprehensive protection through our ABC framework, integrated with your entire IT environment.
Managed backup services
Automated, verified backups with rapid recovery capabilities when you need them.
IT consulting & BCDR
Strategic guidance and expert business continuity planning to protect your operations and help you build for the future.
Paving your way to technology-enabled leadership
Drawing from 40 years of experience (and plenty of lessons learned) supporting hundreds of organisations, we’ve developed a unique approach to managed IT services.
Here’s how our core solutions work together to transform your tech from a potential weakness into a strategic advantage:
End-to-end networking
Our complete network infrastructure solutions eliminate known and hidden gaps between your systems. From LANs to WANs to data centres, everything works as one unified environment.
ABC security framework
We implement security that protects your entire IT ecosystem through Awareness, Behaviours, and Controls. This defence-in-depth approach stops threats before they can cause damage.
Syscomm secure
Our AI-powered monitoring platform provides real-time insights about system health, security status, and emerging issues - all through one clear dashboard.
Unified management
By bringing these elements together under one integrated approach, we turn disconnected IT components into a seamless, secure environment that drives your business forward.
Identify gaps in your IT setup
Book a free, zero-obligation IT assessment to discover potential vulnerabilities and opportunities in your current systems.
Happy customers
Hear from clients who’ve gained total cyber security confidence after partnering with us.
Your journey to gap-free IT
When you choose us for managed IT services, we’re with you from beginning to end. You can expect:
Initial assessment
First, we evaluate your current setup, identifying risks and opportunities for improvement.
Strategic planning
Together, we create a straightforward roadmap that aligns with your business goals and budget requirements.
Smooth implementation
We deploy integrated solutions that work together seamlessly, with minimal disruption to your organisation.
Continuous improvement
Proactive monitoring and regular reviews ensure your IT keeps evolving to meet your needs.
Complete integration
From networks to security, we bring together your entire IT environment under one manageable framework. By eliminating gaps between systems and providers, we prevent the issues that typically cause disruption.
Proactive intelligence
Our integrated systems provide real-time insights across your entire IT environment, helping us address problems before they impact your business, and giving you key data for informed decisions.
Built-in security
Every system, process, and update is implemented with security in mind. Our ABC (Awareness, Behaviours, Controls) framework isn't just bolted on - it's woven into everything we do.
Long-term partnership
Regular reviews, strategic planning, and ongoing optimisation ensure your technology supports your goals and adapts as your needs change.
The Syscomm difference
At every stage from your initial contact with Syscomm, each of our teams are thoroughly committed to delivering a solution that fits your own business objectives.
Ready to bridge the gap between present and potential?
Gain valuable insights into your technology posture with our complimentary lite assessment.
We’ll review key areas of your IT, then highlight vulnerabilities and opportunities for improvement in an actionable report.
This snapshot will help you to see not just where your technology stands, but also how to get it out of your way and working better (and more securely) for your business.
FAQs
Find answers to your most pressing questions about our managed IT services.
Have a query we haven’t covered? Get in touch!
What are managed IT services?
Managed services refer to the proactive management of your IT systems by a third-party provider like us. This approach lets you to focus on core activities, instead of trying to keep your IT infrastructure is optimised and secure on top of your main responsibilities.
What makes your managed IT support different?
Unlike traditional providers, we integrate all your IT systems into one manageable environment. This eliminates the gaps where problems like data loss, inefficiency, and cyber security risks usually arise, and gives you complete visibility and control.
What size organisations do you support?
Our managed IT services are best suited for organisations with 100-500 users. We specialise in helping professional service firms, built environments, and multi-site MATs and colleges who need enterprise-grade IT without the enterprise complexity.
Is support available 24/7?
Yes – our 24/7 monitoring spots issues before they affect you. When you do need help, you get straight through to experts who know your systems inside out.
How do I get started?
Getting started is easy! Simply reach out to our team for a consultation. We’ll assess your needs and develop a tailored managed IT service plan that suits your organisation.