Tech Support Christmas Eve Poem

Twas the night before Christmas, and all through our Desk, The phone lines were lit up, and the queue was a mess. Though all of my colleagues were doing their best, There was too much to do so they were feeling quite stressed! Our customers were sleeping, all snug in their beds, But something had […]

College Connectivity Costs Set to Rise

Government Funding Cuts Mean Further Education (FE) Colleges Should Seek an Internet Connectivity Alternative. Cuts in Government funding announced by the Department of Education mean that from August 2019 Further Education (FE) colleges in England will have to pay or be charged more for Internet Connectivity currently provided by the Janet Network.With Further Education (FE) […]

Office 365 Backup – MS SLA addresses availability, not recoverability!

Microsoft provides a wide array of powerful services within Office 365 to enable a dynamic, collaborative workplace for its customers. And despite the inclusion of some high quality security measures and attention to privacy, compliance, and accessibility to support the robust functionality of the application, research shows that data loss and protection are still major […]

Gigging our way out of slow business Internet

The UK faces a Digital Productivity abyss. Accelerating FTTP is the only answer. Though the UK ranks as the world’s 5th largest economy, we are laggards in terms of global broadband Internet performance. The UK languishes in 26th position for average fixed-line broadband speeds – as measured by the speedtest.net website – sitting behind 13 […]