Internet Performance

Your organisation depends on fast, reliable business broadband to keep staff connected to their applications, and to sustain communications between branch offices, home offices, customers and suppliers.

If a loss of Internet access or a poorly performing Internet service would have a financial impact on your business, you need a Service Provider who can deliver a fast, reliable service that is fit for your business.

24/7 Service

Our Managed Internet Services deliver high-performance, reliable connectivity guaranteed by our comprehensive 24/7 Service Level Agreement to ensure your Internet services support rather than restrict your critical communications, and deliver the ultimate in performance and reliability at a reasonable cost.

Through our suite of performance and availability monitoring tools, our customers can view in real-time how their Internet access is performing and make informed decisions about capacity upgrades, whilst our engineers are proactively notified of any issues affecting or likely to affect your service.

Freedom to scale

Our flexible approach allows customers to order the bandwidth they need today, but retain the freedom to scale performance by adding lines with our Bonded ADSL and Bonded FTTC solutions, or flexing Ethernet fibre bandwidth up from 10 Mbps to 10 Gbps when required.

Our Managed Internet Access is delivered with a Syscomm managed device terminating the connection, usually a Cisco router, but sometimes a Firewall or Switch depending on the best fit for your requirements, and we manage, monitor and maintain this device to ensure it’s always delivering a consistent and business class Internet Service.

For businesses highly dependent on their Internet access availability, we can optionally deliver a suite resilient backed up services, from bonding multiple ADSL or FTTC lines to add multi-line resiliency, through to the ultimate Internet resilience achieved with dual diverse Ethernet fibre services routed independently into two diverse Syscomm Data Centres.

Business Fibre Broadband & Internet Security solutions

Wherever possible we route our primary Internet link and any backup Internet link into independent Data Centres, using independent carriers to give you ultimate peace of mind, even if your backup solution is a highly cost effective ADSL service.

Whilst our Managed Internet Solutions are ideal for businesses needing high performance Internet Access to drive mission-critical applications, a fast, always-on Internet connection can also pose a security threat for your business. Syscomm offer a broad range of Managed Internet Security solutions to complement our Managed Internet Access, offering a turn-key solution to safeguard your business.

Managed Internet Access

For Connectivity that is Business Critical, Managed Internet Access is scalable, dedicated and uncontended.

Managed Internet Access connections are exclusive to your organisation and provide the same speed in both directions. Similar to leased lines, which provide a connection between two premises, MIA Connections are delivered over Ethernet. MIA is a dedicated connection between your premises and the internet, providing the ideal basis for high grade internet connectivity.
Speeds available range from 20Mbps to a high speed service of 1Gbps. They offer the freedom and flexibility to grow and future-proof your systems.

The performance is monitored and managed 24/7, backed by the reassurance of our business class SLAs, meaning that you don’t have to worry, especially as we also offer a range of options to keep you network safe and secure with our robust firewall products.
Unlike contended broadband circuits which suffer from reduced performance due to sharing that takes place within the network, MIA provides an uncontended service that is not shared with other users, to give guaranteed bandwidth.

In areas where FTTC or are available these services deliver the speeds offered by Ethernet over fibre and copper pairs and can provide cost effective alternative to a dedicated Ethernet circuit for Managed Internet Access.

Support As You Need It

Fully personalised, hands-on account management which works for you, supported by an expert technical team with in-depth knowledge who are empowered to resolve your queries. There’s no call centre to navigate through, just technical staff you’ll get to know.

Reliability with Resilience at the Core

We’ve built a robust backbone to guarantee low latency, minimum jitter and packet loss.

Experts in Migrating Services

Expect a smooth transition to Spectrum Internet with our dedicated team on hand even before your connection goes live.

Improved Communications Means Increased Productivity

Enjoy exclusive use of your dedicated synchronous bandwidth at all times, with flexibility to scale up if your user demands change or your business grows.

Complete Reassurance

Proactively monitored with reassuring and stringent 99.9% service level agreements that are financially backed. Whilst we know SLA’s are important, speed of response is critical to your organisation. With this in mind, from the second we are aware of an issue, we start work to get you back online and keep you there

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